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Account Management

Account management
Learning path

Account management feeling like customer support?
Or struggling to proactively open up growth in your customers?
View Course Schedule

Trusted by sales leaders at 3000+ companies:

Why choose this path?

Proactive Account Management: Growing on Purpose

It’s easy to fall into reactive customer support and order taking as an account manager. Learn how to take control of your growth and manage your accounts proactively to generate that growth.

 

Contact us for a private Account Management learning path for your team.

Lead Coach: Marc Baladi |

Price: £995 + VAT

Best For:

  • Account Managers
  • Full cycle Customer Success Managers
  • AE's with responsibilities for existing customers
Group Session 1: Account Mapping
  • Mapping relationships, understanding power dynamics, climbing the ladder, leveraging tools and relationships to find new contacts.
Group Session 2: Cross Selling
  • Identifying whitespace, outreach, leveraging unique data, understanding value propositions, objection handling, overcoming poor engagement/experience to maintain growth.
Group Session 3: Communication and Trust

  • How to sound like an executive, becoming an expert, holding the value, challenging customers, confirming value, belonging in the room with senior stakeholders.
First 1:1: Implementation

  • Implementing and contextualising the ideas shared
Second 1:1: Implementation

  • Implementing and contextualising the ideas shared
Third 1:1: Planning for consistency

  • Personal application of the path

View upcoming course dates:

Schedule

MEET THE COACH

marc baladi
TOUCH
Marc Baladi Coach
Former account manager, Head of Account Management and key accounts lead for EMEA.
 
Specialist in:
  • building relationships within accounts
  • Identifying growth opportunities
  • connecting with senior stakeholders
Marc Baladi Coach
Our Learning Path Format:

Blended Learning

Achieve the behaviour change you strive for by combining interactive, tactical sessions with expert one to one coaching for reinforcement and application.

Group Sessions

Provide core skills training and expertise on key sales topics.
Led by expert coaches, they deliver practical insights, collaborative learning, and actionable strategies to empower teams.

1:1 Sessions

Reinforces learnings from group sessions, providing personalised guidance to apply learned concepts.
Focus on overcoming individual challenges, refining strategies, and ensuring practical implementation.

SCHEDULE:

Register an individual on this learning path here.
For teams or customisation, speak to our experts.
Aug
Online
PROACTIVE ACCOUNT MANAGEMENT: GROWING ON PURPOSE
Marc Baladi
Sept
Online
PROACTIVE ACCOUNT MANAGEMENT: GROWING ON PURPOSE
Marc Baladi
Oct
Online
PROACTIVE ACCOUNT MANAGEMENT: GROWING ON PURPOSE
Marc Baladi

Looking for a custom learning path for your team?

Click here to discuss with our experts.
Book a call

Feedback from this learning path:

"Very useful exploring deeper understanding of pain during discovery and deals. What's helped has been applying this to my own deal scenarios.10/10!”
anthony payapps-1
AnthonySenior AE - Payapps

More Learning Paths:

MEDDPICC:

Introduction and implementation of MEDDPICC.
Find Out More
COLD CALLING:

Creating conversations from scratch.
find out more
DISCOVERY:

Deals are won and lost in discovery.
Find Out More
LEADERSHIP:

Building successful, high performing teams.
Find Out More
SOCIAL SELLING:

Getting eyeballs on your business on LinkedIn.
Find Out more
ACCOUNT MANAGEMENT
Proactive Account Management: Growing on Purpose
Find Out More
Show more
Content that accelerates growth.

From Our Blog:

We deliver tactical, no-fluff insights to help salespeople tackle their toughest challenges.
 
Expect actionable tips and takeaways, and game-changing insights you won’t find elsewhere - all from expert sales coaches who’ve walked in your shoes.
View All Blog

Sales Prospecting: A Step-by-Step Playbook for Success

What is an ICP For Sales? A Tactical, expert guide

The Essential Guide To Effective Sales Team Leadership