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Are you getting the Customer Success coaching you deserve?

Unlock your true potential and thrive with your own perfectly matched, expert 1:1 CS coach - as a subscription.

Coaching ambitious Customer Success professionals at:

  • atlassian
  • cognism (1)
  • klaviyo
  • 3
  • deel_logo
  • brightlocal (1)-1
  • brandwatch
  • handshake
  • cultureamp
A Male Sales Leader on a Laptop

 

Fulfil Your Potential

Coaching that accelerates your future

You crave coaching and have big goals, but your manager is busy - and is probably only getting busier.

Take control of your own learning and development with a perfectly matched, expert Customer Success coach who's past is your future.

Our coaches are not only expert in coaching, but expert in CS.

Be Supported By The Top 5%

Only The Best Coaches

All of our coaches are best in class Customer Success coaches and go through a rigorous vetting process.

Less than 5% of coaches who apply become a MyCSCoach.

All of our coaches are certified by the world’s leading coaching associations, and bring years of professional coaching experience and specialist industry experience.

sales leader getting feedback

With your subscription, you can look forward to:

  • A Hand Picked, 'Perfect Match' CS Coach

    For a coach to get the best out of you, we know it needs to be a match made in coaching heaven. Together, we carefully select your coach from our roster of experienced, best in class CS coaches, based on your role, goals and preferred coaching style.

  • 1:1 Coaching Sessions With Your Expert Coach

    Tap into their specialist industry knowledge and years of experience in CS during your 1:1 sessions. These sessions are all about you, and what you need to unlock your potential. Whether it's help with tactics and strategy, or you're struggling with mindset and impostor syndrome, your coach will support and guide you towards what success looks like for you - and hold you accountable to achieving it.

  • Tactical Focused Group Coaching Sessions With Like-Minded Peers

    As part of your subscription, you gain access to our group coaching sessions to crowdsource ideas from outside your company walls. All of our sessions are hosted by an expert coach and based on trending topics you won't find anywhere else - in a small cohort of ambitious professionals, just like you.

  • Monthly Contract - No Commitment

    Simply add card details to subscribe today and kickstart your coaching journey. For £150/$185 per month, commit to achieving your goals in CS and take one step closer towards success. Coaching is a long term investment, but our plans are flexible.

phoebe
Phoebe Hudson, CSM, Allego

"My coaching session was great. I felt that Anika had a genuine interest in helping me grow and develop in my career. I left the session with a clear understanding of my goals, and Anika helped me set actionable steps on how to achieve them. "

adam
Adam Moses, Head of CS, Allego

"Anika is very knowledgable and the insights I gain from her experiences are invaluable. So many great tactics and ideas! Excited to start implementing them to form our Digital Customer Success Strategy"

Discover how our expert coaching services are helping CS professionals like you achieve their goals.

Two examples from our portfolio of expert CS coaches:

Coach Profile-1

Anika

As a Customer Success Coach my entire focus is the success of my clients outcomes.

 

I take a consultative approach where I am able to have engaging conversations and really focus on what my client needs - so I can share practical examples of how they can achieve the results they are looking for.

 

Experience

  • 10 Years Customer Success Leadership Experience
  • Most Creative Leader of 2023 by EverAfter
  • Co-Founded CSM LDN in 2015
Coach Profile (2)

Hotan

Throughout my career, I've had the privilege of learning from exceptional coaches who have instilled in me the ability to think strategically, foster a customer-centric approach, deliver tangible value, and demonstrate a strong return on investment (ROI) to both internal and external stakeholders.

 

This motivates me to support fellow professionals in realising their full potential through coaching.

 

Experience:

  • 10 years of building and scaling revenue generating CS teams
  • 15 years in the Tech Industry
  • Entrepreneur and former Founder